The panel is headed up by an Independent Non-Executive and former Independent Chair of the South Staffs Water CCG and a Non-Executive Director.  The Chair is responsible for directly recruiting members of the panel. Members are expected to serve for three years or more, with a maximum term of five years.





Simon Sperryn , MA, MBA, CCMI, FRS

Until recently Independent Assessor for British Chambers of Commerce national accreditation; mentor to third sector CEOs; previously CEO of not-for-profits including London Chamber of Commerce, Lloyd’s Market Association, and the Chartered Institute of Purchasing and Supply.





Professor Bernard Crump MB ChB FRCP(UK) FFPHM

Chair of the Panel’s predecessor body the Customer Challenge Group for South Staffs and Cambridge Water; Regional Chair of CCWater, the statutory body representing customers across the water industry; a qualified public health doctor; Professor of Medical Leadership, Warwick Medical School; previously Director of Public Health, CEO of a Strategic Health Authority, and first CEO of the NHS Institute for Innovation and Improvement.



Bernard Cysewski

30 years’ experience in engineering in nuclear, defence and aerospace industries; the last 16 years in social care, welfare rights and housing, working with vulnerable people who have multiple needs, including young people and elderly, homeless and rough sleepers; former trustee for the Rolls Royce Group Pension Scheme; currently trustee of two Citizens Advice charities and the South Staffs Water Charitable Trust.



Warren Forsyth BSc(QS), MAQS, PMP

The North West Cambridge Development is an environmentally focussed mixed-use development featuring eco-friendly best practice including water harvesting. Previous career in property and estate management in Higher Education in a number of countries including UAE, Mauritius, and South Africa



Neal Jennion  BEng, MRAeS, MIOD

Aeronautical engineer; Partner in a management consultancy business providing clients with advice and support in the management of complex capital projects; previously Infrastructure and Compliance Director at Marshall Aerospace and Defence Group responsible for a portfolio of major infrastructure projects, facilities management, health and safety, environmental, quality, and security compliance, and safe and efficient operation of Cambridge Airport; active member of Royal Aeronautical Society, Cambridge Forum for the Construction Industry and Cambridge Network.



John McGlade BA, ACMA

Recently retired after senior accounting roles in retail, funeral services, dairy, and transport; latterly Head of Procurement for Central England Co-operative Society trading in the Midlands and East Anglia, responsible for capital and revenue items with an annual budget of circa £75M. Worked in Retail; co-opted as Trustee Director to South East Staffordshire Citizens Advice.



Felicity Miller BSc, MSc (Eng)

Account Manager for South Staffs and Cambridge Water Company; 24 years with the Environment Agency in hydrogeology and contaminated land, and related research, before specialising in strategic planning river basin planning and water company issues. The EA works with all water companies to help ensure the environment is protected and improved and there is a sustainable supply of water. Felicity will be supported by Robert Barker BSc, MSc, MCIWEM, Senior Account Officer for the Anglian account Management Team, involved in water company performance, PR19, and the Water Industry Environment Programme; previously specializing in enforcement, compliance and incident response; MSc in environmental pollution control focusing on the water industry.



Cllr Bob Spencer

Elected to Staffordshire County Council in January 2018; previously Head of Counter Terrorism, West Midlands Police; currently advising the Metropolitan Borough of Walsall.



Alison Taylor MCIPR, MPRCA

Business owner and founder with 30+ years’ experience of communications and stakeholder engagement, working within public relations and marketing agencies. Member of the Chartered Institute of Public Relations and the Public Relations and Communications Association; Chair of the Academy Council at North Cambridge Academy (part of Cambridge Meridian Academies Trust); Board Director of Peterborough Environment City Trust; Co-founder of Cambridge 2030; Duke of Edinburgh Verifier.



Nicola Terry, BSc, MA

Environmental consultant, with first class degrees in Computer Science and Engineering and Environmental Studies, as well as a Diploma in Pollution Control. Active volunteer in Transition Cambridge and Cambridge Carbon Footprint. Clients in the last three years include the Campaign to Protect Rural England, Department for Energy and Climate Change, Department for Rural Affairs, and the Department for Communities and local Government. Recent projects relate to monitoring domestic energy efficiency and household behaviour.



John Thompson LLB, DMA, FCIEH

Chair of South Staffs Water Charitable Trust which helps vulnerable customers in Staffordshire and Cambridge; Chairman, Lichfield Civic Society; previous career in environmental health and housing in local government, latterly as Chief Executive of Lichfield District Council.



Dr Heather Smith BSc, MSc (Oxford), PhD

Lecturer in Water Governance at the Water Science Institute. She holds a BSc in Environmental and Conservation Science from the University of Alberta (Canada), an MSc in Water Science, Policy and Management from the University of Oxford and she completed her PhD at the University of Aberdeen, where her research focused on the Scottish land use planning system, and on developing recommendations to improve its emerging relationship with river basin management planning.



Principal contact with South Staffs Water and Cambridge Water


Caroline Cooper

Director of Asset Management and Regulation

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